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Free delivery on orders above 89 AED in all of the UAE
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Return & Delivery Policies

Vegberry considers customer satisfaction as highest priority. In case of problems with your order, please send an email to [email protected] and we will assist you as soon as possible.

We kindly request you to report the issue within 24 hours of delivery, otherwise, we are not able to consider any substitution or reimbursement.

We require proof of damage or fault with your goods in form of a photo with your request to honor a replacement or a refund. Approved replacement will be included on your next order. Processing a refund might take 15 to 20 working days. In any event, we will do our best to ensure your satisfaction.

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How the Vegberry loyalty program works

Earn instant and unlimited cashback on every order and collect it in your Vegberry wallet. You can redeem it on any next order.

Our VeryLoyal cashback levels are:

Bronze:
  • No minimum spend
  • Every Dirham spent is 1% cashback in your wallet
Silver:
  • Minimum spend of 300 AED per 30 days
  • Every Dirham spent is 2% cashback in your wallet
Gold:
  • Minimum spend of 500 AED per 30 days
  • Every Dirham spent is 5% cashback in your wallet
Platinum:
  • Minimum spend of 2,000 AED per 30 days
  • Every Dirham spent is 10% cashback in your wallet

NOTE: Cashback level expires at the end of the following 30 days.